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EVENTS

SOMETIMES ROI IS WEARING A LANYARD.

During the pandemic events took a bit of a hit in the marketing mix - but they're back and just as relevant as they were before. Doing on-site marketing at expos, shopping centres, or other venues allows you to get face-to-face with the customer, to show your passion, and to really close that deal.
I've been working events and in-person marketing/sales for over 20 years so I know the tricks, the risks, and the opportunities.

Complete the form below to book a free consultation and how your business can best position itself at events.

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Why Event Marketing Still Matters in 2025

​In an age of AI, automation, and omnichannel everything, it's easy to overlook the value of live, in-person events. After all, why spend thousands on booth space, logistics, and branded giveaways when you can launch a targeted digital campaign in an afternoon?

Because face-to-face marketing still works - and in 2025, it might matter more than ever.

A Human-Centred World in a Digital Age

The digital marketing landscape has become noisier, faster, and harder to break through. Audiences are bombarded with ads, newsletters, and social posts 24/7. That’s why conventions, expos, and live industry events offer something increasingly rare: focused attention.

When a delegate steps into a convention hall, they’re making a commitment. They’re giving time, not just clicks. And for brands, that time is gold.

Real conversations. Immediate feedback. Tangible experiences. These are the things digital can’t fully replicate.

What’s Changed in 2025?

Event marketing isn’t static. In 2025, we’re seeing clear shifts:

  • Hybrid-first events are now the norm, with digital attendees getting tailored experiences, while in-person attendees still get the high-impact, immersive content that only a live setting can offer.

  • Data integration between CRM systems, badge scans, app engagement, and follow-up marketing means your event presence is now part of a larger performance strategy - not a siloed expense.

  • Smarter stands and storytelling are in. No one’s wowed by a static banner and branded pens. Instead, marketers are creating experiences that connect emotionally and strategically.

Why Event Marketing Still Delivers ROI

When done right, event marketing ticks more boxes than almost any other tactic:

  • Brand visibility in front of high-intent, pre-qualified audiences

  • Lead generation with in-person demos and data capture

  • Partnership development with other vendors, sponsors, and media

  • Customer trust-building through personal interaction and transparency

  • Content opportunities - interviews, video snippets, and behind-the-scenes reels that power post-event digital campaigns

In short, it’s not just a brand awareness play. It’s performance marketing in physical form.

Making Events Work as Part of Your Wider Strategy

Here’s where many companies trip up: treating events as standalone efforts. You book the space, print the flyers, send the team — and hope for the best.

But to really drive ROI, your event strategy needs to be part of your multi-channel marketing mix.

That means:

  • Building pre-event hype through email, paid ads, and social posts

  • Aligning PPC targeting around event search traffic and attendee keywords

  • Using content marketing to tell your story ahead of time and follow up afterwards

  • Setting up clear conversion tracking for event leads and post-show sales

The Bottom Line

Live events aren’t a throwback - they’re a differentiator.

In 2025, where trust, authenticity, and human connection are in short supply, event marketing gives your brand a chance to show up, stand out, and be remembered.

So don’t ditch the expo just yet. Make it smarter. Make it integrated. And above all, make it human.

Contact

​​Tel: +44 (0) 7769178838

contact@alan-lewis.co.uk

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© 2025 by Alan Lewis.

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Chartered Institute of Marketers
Credential ID: 4021844

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